eGOV Cloud™ — Training

Expert Training for Your Team

Comprehensive training packages delivered by experts with 20+ years of experience training over 60,000 users.

Training Options

Training designed for your team

From on-site sessions to video libraries — choose what works best for your staff.

Comprehensive Packages

Full training packages tailored to your authority's needs and staff experience levels.

On-Site Sessions

Our trainers can deliver in-person training sessions at your offices.

Webinars

Live online training sessions conducted by experienced ePEP specialists.

Video Library

Full video training library available on-demand for self-paced learning.

60,000+ Users Trained

We've successfully trained over 60,000 users across the UK and beyond.

AI Interactive Characters

Customised AI-delivered interactive characters for your authority. Schools and professionals have embraced this technology, allowing flexible self-paced online training sessions at their convenience.

Training Structure

Typical ePEP Training Rollout

Each type of user has different roles and responsibilities within ePEP, therefore we divide our training process into four phases. This pyramid style training allows the ePEP administrators (ePEP Champions) to be fully conversant with the system before aiding other users in their training and prior to system deployment.

Phase 1

Days 1 & 2

Administrator Training
LA ePEP Customisation
Core Data Population
Compatibility Analysis

EPEP CHAMPION TRAINING

ePEP administrators become confident with using and changing features of system. Training Documentation can be downloaded after this session as a follow up practical guide on how to use ePEP.

Phase 2

Days 3 & 4

Administrator Training
Designated Teachers Training
Lookup Table Implementation

DESIGNATED TEACHERS OVERVIEW

An overview session for Designated teachers to see the new system. Designated teachers are informed by the local authority when system goes live and detailed procedures on what will happen when the system goes live is introduced.

Phase 3

Days 5 & 6

Social Workers Training
Independent Review Officer Training

SOCIAL WORKER OVERVIEW

An overview session for social work staff, which includes managers and Independent Reviewing Officers visited up by an on-line video explaining in detail the PEP.

Phase 4

Days 7 & 8

Administrator Handover
Quality Assurance
Setting Mandatory Fields
ePEP Deployment

EPEP DEPLOYMENT

The system goes live. The local authority administrators available to support users using the system. Online video is to follow on in the demonstration session explaining in detail how to go on and contribute the PEP.

Get your team trained

Let us know your training needs and we'll design a program tailored to your authority.